Security & Privacy
Built in Canada. Designed for Childcare. Focused on Protection.
At Day Guardian, safeguarding child, parent, educator, and agency information is not an afterthought -- it is foundational to our platform design.
We understand that childcare data is sensitive. That is why security, confidentiality, and compliance are built into every layer of our system.
Canadian-Aligned Privacy Standards
Day Guardian operates in alignment with:
- The Personal Information Protection and Electronic Documents Act (PIPEDA)
- Applicable provincial privacy legislation
- Industry-standard data protection principles
We do not sell personal data.
We do not use data for advertising purposes.
Customer data remains owned by the Customer.
Data Ownership & Control
- Family Day Home agencies retain full ownership of their data
- Parents access only their child's authorized information
- Role-based permissions control internal staff visibility
- Data is processed solely to deliver and improve the Services
Platform Security Measures
We implement reasonable administrative, technical, and organizational safeguards including:
- Encrypted data transmission (HTTPS/TLS)
- Secure cloud infrastructure
- Role-based access controls
- Account authentication protections
- System activity logging
- Routine monitoring and security updates
While no digital system can guarantee absolute security, we continuously review and strengthen our safeguards.
Secure Parent Engagement
Our Parent App is designed to:
- Provide secure account access
- Protect financial and billing information
- Safeguard developmental reports and child records
- Prevent unauthorized cross-access between families
Operational Integrity
Day Guardian reduces reliance on spreadsheets, unsecured email attachments, and fragmented systems -- minimizing operational risk while improving oversight and compliance readiness.
Responsible Data Processing
We process personal information only:
- As instructed by our Customers
- For legitimate service delivery purposes
- In accordance with Canadian privacy obligations
Customers are responsible for obtaining required parental or guardian consent under applicable childcare laws.
Continuous Improvement
Security is ongoing. We:
- Monitor system performance
- Apply updates and patches
- Review safeguards regularly
- Improve processes as technology evolves
Questions About Security or Privacy?
We welcome inquiries from agencies, connected users, and regulators.
Contact us through our official contact page for more information.